Solving PrintBOS Installation Hang Due to C++ 2010 Component

If the PrintBOS installation process hangs at the Microsoft Visual C++ 2010 Redistributable component, you don’t need to install this component separately. Instead, follow the steps below to stop the installation safely, use Safe Mode to avoid conflicts, and then retry the PrintBOS installation.

Steps to Resolve the Installation Hang

1. Safely Stop the PrintBOS Installation

   Close any open PrintBOS installation windows. To ensure all related processes are stopped:

   • Press Ctrl + Shift + Esc to open **Task Manager**.
   • Look for any PrintBOS or installer processes (like msiexec.exe), right-click on them, and choose End Task.
2. Restart in Safe Mode with Networking

   To restart your computer in Safe Mode with Networking:

   • Press Win + R, type msconfig, and press Enter.
   • Go to the Boot tab, check the box for Safe boot, and select Network.
   • Click Apply and OK, then restart your computer.

   Once your computer restarts, it will be in Safe Mode with Networking.

3. Enable Windows Installer in Safe Mode

   By default, the Windows Installer service is disabled in Safe Mode. To enable it:

   1. Open Command Prompt as Administrator:
- Search for "cmd," right-click on Command Prompt, and select "Run as administrator".
2. Enter this command to allow Windows Installer to run in Safe Mode:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MSIServer" /VE /T REG_SZ /D "Service" /F

3. Start the Windows Installer service by entering:
net start msiserver

   These commands allow you to run the PrintBOS installer in Safe Mode with all necessary components.

4. Run the PrintBOS Installation Again

   With Windows Installer now active, you can re-run the PrintBOS installation as usual. The process should complete without the previous conflict related to C++ 2010 Redistributable.

5. Return to Normal Mode

   After completing the installation, restart your computer in normal mode:

   • Open msconfig again, go to the Boot tab, uncheck Safe boot, and restart.

   This will return your computer to its standard operating mode.

Conclusion

Following these steps will allow you to resolve the issue of the installation hanging at the C++ 2010 Redistributable component during PrintBOS setup, ensuring a smooth and complete installation process.